Shipping & Delivery Policy

Last Updated: August 25, 2024

Welcome to Smehdiart! This Shipping & Delivery Policy outlines how we process, handle, and deliver orders from our website. By making a purchase on www.smehdiart.com, you agree to the terms outlined in this policy. If you have any questions or concerns, please contact us at [email protected] or call us at +91-9990278602.

Website Name: Smehdiart
Website URL: www.smehdiart.com
Email: [email protected]
Phone Number: +91-9990278602
Location: Uttar Pradesh, India

1. Digital Products

1.1 Instant Download:
Digital products purchased on Smehdiart are available for instant download upon successful payment. You will receive a confirmation email with a link to download your digital art or product. Please ensure that the email address provided at checkout is correct to receive your download link.

1.2 Access to Downloads:
Once your digital product is purchased, it will be available in your account under the “My Downloads” section. You can access your digital files anytime by logging into your Smehdiart account.

2. Physical Products

2.1 Shipping Locations:
We currently ship physical products to all major cities and towns across India. If you are located outside of India, please contact us at [email protected] to inquire about international shipping options.

2.2 Processing Time:
All physical product orders are processed within 2-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

2.3 Shipping Time:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-4 business days

Please note that these are estimated delivery times and may vary depending on your location and external factors beyond our control, such as shipping carrier delays or customs processing.

2.4 Shipping Charges:
Shipping charges are calculated based on the weight and size of the product and your delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.

3. Order Tracking

3.1 Tracking Information:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order. You can use this tracking information to monitor the status of your delivery.

3.2 Lost or Stolen Packages:
Smehdiart is not responsible for lost or stolen packages confirmed to be delivered to the address provided at checkout. If you believe your package has been lost or stolen, please contact the shipping carrier with your tracking number for further assistance.

4. Delivery Issues

4.1 Incorrect Address:
Please ensure that your shipping address is correct at the time of checkout. Smehdiart is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have entered an incorrect address, please contact us immediately at [email protected] or +91-9990278602.

4.2 Failed Deliveries:
If a delivery fails due to incorrect or incomplete address information provided by the customer, the customer may be responsible for additional shipping charges to resend the order.

5. Damaged or Defective Products

5.1 Reporting Damages:
If you receive a damaged or defective product, please contact us within 7 days of delivery at [email protected] with your order number, a description of the issue, and photos of the damage. We will assess the damage and, if approved, arrange for a replacement or refund.

6. Contact Information

If you have any questions or need assistance with your order, please contact us at:

Thank you for choosing Smehdiart for your digital art and product needs! We are committed to ensuring a smooth and satisfying shopping experience for all our customers.